Customers Are Searching for Local Businesses Online – and How Your Business Can Survive the Shift

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Do you still think that a listing on the yellow pages is enough for prospects to find your local business? If so, this is a wake-up call. The truth is this: paying customers are finding more and more ways to research products and services in their area. Widespread Internet access and mobile devices enable customers to find what they need instantly, on the go, and with high buying intent. This also comes with the high propensity to share experiences online with friends. If your business is not capitalizing on this shift, then you are losing out. Watch our video now: Online Trends Affecting Your Local Business Local businesses that serve a specific geographic area can no longer rely on simply placing their listing on yellow pages. Consumers are going beyond traditional methods of searching for products and services in their area. Here are some trends that you need to know: Local Searches on tools like Google Places and Bing Local grew by 144% between 2011 and 2012 (comScore) 86% of tablet owners made a purchase from their recent tablet-based local search (MarketingSherpa) 72% of smart phone owners made a purchase from their recent smart phone based local search (MarketingSherpa) 78% of all Internet users conduct product research online before making a local purchase (Pew Internet) 80% of users stated they have changed their minds on making a purchase because of a bad review they read online (Cone Communications) These are trends that your business simply cannot afford to ignore. The Shift – How Prospects Are Looking for You Based on the trends above, you’ll see that consumers are no longer dependent on print listings and other traditional media to find businesses they need. They are using the Internet and their mobile devices to quickly locate shops. In fact, a survey […] Read more »

Is Your Local Business Invisible Online? Discover Local Buzz!

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More and more consumers are using the Internet to search for products and services in their area. Sadly, local businesses are struggling to keep up with the trend. They are finding it more and more difficult to stay visible to potential customers online. On the other hand, a select few local businesses are thriving. They are dominating local listings and enticing prospects to come and visit the shop. Want to dominate your local area for your products and services, too? Discover how you can thrive locally with the help of optimized local listings, customer ratings and reviews, check-ins, and maps – otherwise known as “local buzz.” Local Search and Why It’s Growing Many local business owners are aware that nearly 8 in 10 consumers use the Internet to look for products and services online. Google, of course, is the leading search engine of choice. That’s why business owners spend majority of the budget on having a website and optimizing it for search results. What many owners are realizing now is that they should optimize their online presence based on location too, not just on products and services they offer. That’s what local buzz is all about. Local search happens when prospects type in geographic keywords in their search queries (i.e. “best wedding gowns san francisco” or “website design in chicago). Some 54% of searchers include a local modifier (city, zip code) in their search nowadays. Much of the popularity of local search can be correlated to the growth of mobile device ownership and usage. Some 74% of smartphone owners get real-time location-based information through their phone, as of February 2012, up from 55% in May 2011, comScore said. Local Buzz Means Money for the Biz For now, it is clear that consumers are online and they are looking for a […] Read more »